Help & FAQs

If you have a question you may find an answer in the FAQs section.
Have questions not listed below?

Live chat (recommended) Call us: +1 888-844-8897 Email us: support@nourishmax.com Shipping Policy Refund Policy


IS NOURISHMAX SOLD AT ANY OTHER RETAILERS?
NourishMax products are exclusively sold online at NourishMax.com.


IS THERE A LIMIT TO HOW MUCH I CAN BUY?
Due to the exclusivity of our product, you can only purchase one offer per transaction.


DO YOU OFFER SUBSCRIPTION PLAN?
At this moment we do not offer subscription plan, your payment is one time.


DO YOU SAVE MY CARD DETAILS?
We never store your credit card details. That's the short answer. The longer answer is, your details are handled with an industry standard called tokenization, which means that we never have access to any sensitive part of your card data. When you enter your credit card information and click on "Pay", we receive a non-decipherable sequence of characters called a token from our payment processor (the certified company that is connected to VISA, MasterCard and other payment networks). This token is used to reference your particular card, without exposing any of its details to us. We can't use this token to get the actual card data that you have entered.


IS NOURISHMAX SAFE? ARE THERE ANY SIDE EFFECTS?
NourishMax is designed for use on all skin types. As with all skincare products, a patch test is recommended before use. If you notice any irritation, discontinue use.


IS IT SAFE FOR USE DURING PREGNANCY OR WHILE BREASTFEEDING?
Pregnant or nursing women should consult their doctor before use.


WHAT IF I HAVE QUESTIONS?
For customer service inquiries only, please contact us via live chat. Our Customer Service team is available Monday – Friday 10 am - 4 pm PST. We do our best to respond to all customers within 48 hours. Response times may be extended during holidays, promotions and immediately following launches/restocks. Inquiries are answered in the order they are received, please do not send multiple inquiries or a followups as this will place you at the end of the queue.